Client Care Supervisor North Dublin Position

7 days ago


Dublin, Dublin City, Ireland Comfort Keepers Ireland Full time

At Comfort Keepers Ireland, we are seeking a highly motivated and experienced Client Care Supervisor to lead our dedicated team of home support workers. The ideal candidate will be responsible for ensuring the highest standards of client care and support, fostering a positive and collaborative environment, and overseeing the day-to-day operations of client services.

Salary and Benefits

We offer a competitive salary and a range of benefits, including work/life balance, fuel card, mobile phone, career progression opportunities, annual leave increment with long-term service, and an employee assistance programme.

Key Responsibilities
  • Supervise and support a team of caregivers, ensuring compliance with care plans and service standards.
  • Conduct regular assessments and evaluations of client needs and satisfaction.
  • Coordinate scheduling and allocate resources effectively to meet client requirements.
  • Maintain accurate records and documentation related to client care and staff performance.
  • Serve as a liaison between clients, families, and healthcare professionals to ensure comprehensive care.
  • Address any issues or concerns promptly, fostering a culture of open communication and feedback.
Requirements
  • QQI level 5 (major award) qualified in a Healthcare related field and Level 6 certified.
  • A relevant health or social care background.
  • A caring and empathetic nature.
  • Experience within homecare/healthcare desirable.
  • Ability to work independently and as part of a team.
  • A full clean driving licence and own car.
  • Living in Ireland and being legally eligible to work in Ireland with the required documentation.


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