Accommodation Supervisor

Job Title:

Residential Management Professional

We are seeking a highly skilled Residential Management Professional to oversee the smooth operation of our accommodation department.

This role requires an experienced leader who can maintain exceptional standards, lead a team, and deliver outstanding service to our guests.

The ideal candidate will have a strong background in hospitality management, excellent communication skills, and the ability to work independently as part of a team.

• Team Leadership: Lead a team of dedicated professionals, organizing daily duties, and tasks to ensure seamless service delivery.
• Departmental Standards: Maintain high standards of cleanliness, presentation, and quality in all public areas, bedrooms, cottages, villas, and rooms division.
• Guest Service: Handle guest queries efficiently, use initiative to resolve issues promptly, and communicate effectively with the front office department as required.
• Maintenance and Quality Control: Liaise with the maintenance department to address any issues promptly, monitor departmental checklists, and ensure completion before going off duty.
• Training and Development: Participate in the training and coaching of all team members to enhance their skills and knowledge.

• Experience: Minimum 2 years of experience in a supervisory role within an accommodation department.
• Skillset: Proven strong organizational and leadership skills, attention to detail, excellent communication skills in both spoken and written English, able to work independently and as part of a team.
• Certifications: Valid, clean EU driving license.