Menswear Fashion Advisor
6 days ago
Brown Thomas Arnotts is looking for a highly skilled Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences, maintaining high standards of product knowledge, and achieving daily/weekly targets.
Our ideal candidate will have strong communication skills, be passionate about fashion, and have experience working in a fast-paced retail environment. If you are a motivated and results-driven individual who is eager to learn and grow with our company, we encourage you to apply for this exciting opportunity.
Job Overview:As a Customer Experience Specialist, you will play a vital role in creating a positive and engaging shopping experience for our customers. You will work closely with our Menswear Team to ensure that our customers receive exceptional service, advice, and guidance on our products.
Key Responsibilities:
- Deliver exceptional customer service, ensuring a memorable in-store experience
- Maintain accurate product knowledge through supplier training and product labels
- Achieve daily/weekly sales targets and contribute to team objectives
- Participate in team briefings and training sessions to enhance skills and knowledge
To succeed in this role, the successful candidate will require:
- Strong communication and interpersonal skills
- Passion for fashion and a keen interest in menswear
- Experience working in a fast-paced retail environment
- Ability to work effectively as part of a team
- Results-driven approach to sales and customer service
We offer a competitive salary, contributory pension scheme, and annual leave entitlement. Our team members also enjoy discounts across our iconic brands, recognition days for volunteering & wellbeing, wellbeing initiatives, extensive learning & development offerings, leading talent programmes, and flexible working models.
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