Digital Integration Expert

7 days ago


Carlow, Ireland Unum Ireland Limited Full time
Job Overview

The Digital Integration Expert will work in direct partnership with customers and business partners to implement and maintain electronic data interchange technology enabled services between Unum's systems and other vendors.

This position requires an in-depth knowledge and understanding of Unum's technology, product portfolio, and the impact on our pre-sale, onboarding, and continued administration management processes.

Responsibilities will include providing expert advice and technical support on all aspects of Unum's technology capabilities, overseeing the setup and maintenance of technology onboarding with our clients and technology partners, and ensuring set up of technology solutions to support ongoing administration and eligibility.

You will be responsible for identifying potential issues, concerns, and problems through problem-solving, seeking root cause, and identifying solutions that provide an improved client experience.

About Our Ideal Candidate

We are looking for a highly skilled individual with a BS degree in a related technical field or equivalent experience in the customer service, insurance, or IT industry. You will also possess strong verbal and written communication skills, leadership qualities that drive change to achieve business results, and experience working directly with customers and/or carriers developing technology solutions for HRIS/payroll/Ben Admin systems.



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