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Operations Manager

3 weeks ago

Cork, Cork, Ireland beBeeFraud Full time €90,000 - €120,000
Job Title:

Senior Manager, Fraud Investigations


Job Description:

We are seeking a highly skilled and experienced professional to lead our Fraud Investigation Specialists. As a key member of the Identity & Trust Programs Team, you will play a critical role in providing investigative insights on fraud and scams. This is an excellent opportunity to drive operational excellence through strategic and tactical work to manage fraud at a scaling company.

This role requires strong leadership and management skills, with the ability to guide a team of investigation specialists across multiple risk themes and geographies. You will partner with cross-functional global teams to ensure the team is positioned to provide required support.

The successful candidate will have a Bachelor's degree, financial crimes certifications such as CFCS or CFE, or equivalent experience. A minimum of 7 years of experience in financial crimes, ideally within the fraud and scams domain, specifically in risk operations or investigations, is required.

Previous experience managing a team of people operating in the fraud space is essential. The ability to execute and deep dive on fraud events, leveraging your team's expertise to drive impactful outcomes, is also crucial.

Responsibilities:
  • Lead, support, and develop a team of investigation specialists across multiple risk themes and geographies
  • Partner with cross-functional global teams to ensure the team is positioned to provide required support
  • Guide the team on effective prioritization and manage stakeholder expectations
  • Communicate with key management stakeholders across different business units on issues, trends, and opportunities
  • Manage the performance of the team to define metrics and behaviors while supporting each member's growth and professional development
Requirements:
  • Bachelor's degree, financial crimes certifications such as CFCS or CFE, or equivalent experience
  • 7+ years of experience in financial crimes, ideally within the fraud and scams domain, specifically in risk operations or investigations
  • Prior experience managing a team of people operating in the fraud space
  • Experience building scaled fraud operations at a quickly growing company
  • Ability to execute and deep dive on fraud events, leveraging your team's expertise to drive impactful outcomes
  • Understanding of common fraud (account takeover, stolen information, etc.), scams (elder abuse, romance scams, etc.), and AML typologies
  • Flexible schedule to work with the HQ when needed; may require support during non-business hours during acute attacks
  • Basic experience building queries via SQL and data visualization (e.g., Tableau, Mode)
  • Previous experience in risk detection rule writing and managing financial crime investigation specialists
Benefits:
  • 34 days of vacation (including public holidays)
  • Group private medical insurance
  • Group pension (6% contributed) and group income protection
  • Employee Stock Purchase Plan (ESPP)
  • Mental Health & Family Forming Benefits
  • Learning and Development Benefits
Our Culture:

We believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharged veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability, HIV/AIDS or hepatitis C status, genetic information, victim status of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.