Content Reviewer

7 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

Company Overview

Cpl Healthcare is a leading provider of staffing solutions in Ireland. We are committed to making a positive impact on people's lives through our work.

Job Description

We are seeking a Content Reviewer specializing in Hebrew to join our team. As a Content Reviewer, you will be responsible for reviewing and managing user-generated content to ensure it meets our community standards.

Key Responsibilities

  • Investigate and resolve reported issues, including account support requests and potentially harmful content
  • Enforce community standards by monitoring abuse reports
  • Utilize market-specific knowledge to enhance user experience and find scalable solutions
  • Analyze trends and escalate issues outside company policy to the global team
  • Identify workflow inefficiencies and recommend improvements

Required Skills and Qualifications

  • Fluent (C1-C2) in Hebrew, with in-depth understanding of Israeli culture and social trends
  • Professional proficiency (B2-C2) in English
  • Outstanding interpersonal skills and strong sense of empathy
  • Resilience and ability to thrive in challenging situations
  • Adaptability, critical decision-making, and problem-solving capabilities
  • Effective time management and task prioritization skills
  • Proven ability to meet performance targets (KPIs)

Benefits

  • Free meals onsite
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave
  • Extensive training and access to CPL's Wellness Programme
  • Tax Saver and Bike-to-Work Scheme

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