Delicatessen Assistant

We are seeking Part Time Deli Assistants to join our team in a busy forecourt deli.

• To serve customers in a friendly and efficient manner, providing an exceptional standard of customer care
• To communicate with customers in an effective and welcoming manner
• Food Safety and Quality Control: To ensure products are prepared, cooked, and served to customers in line with Food Hygiene Requirements
• Maintain knowledge of current deli sales and promotions
• Assist customers with queries regarding deli products
• Conflict Resolution: To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
• Be vigilant at all times to prevent stock loss and waste
• Take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards
• Check temperatures in the deli area ensuring they are compliant with HACCP regulations
• Maintain HACCP Records in line with store policies
• Monitor Critical Control Points and ensure food is not open to contamination
• Comply with relevant controls around all foods including Fresh and Red Meats
• Perform any other duties assigned by the Store Manager

• Excellent interpersonal and communication skills
• The ability to work as part of a team
• The ability to use initiative
• Sound judgement with the ability to make decisions
• Self-motivated
• Good attention to detail