Heating and Plumbing Operations Manager

5 days ago


Ennis, Clare, Ireland Cpl Healthcare Full time
Company Overview

Cpl Healthcare is a reputable trade store seeking an experienced leader to oversee our thriving business. As General Manager Heating & Plumbing, you will be responsible for making strategic decisions regarding stock, purchasing, staffing, and logistics.

The ideal candidate will have previous experience in the Heating & Plumbing industry, with excellent leadership and communication skills. You will work closely with the managing director to drive operational success and ensure exceptional customer service.

Job Description

Key Responsibilities:
  • Manage day-to-day operations, including staff rostering and security.
  • Achieve assigned business targets, sales budgets, and KPIs.
  • Develop and manage your team's performance.
  • Monitor merchandising and stock levels, ensuring optimal stock loss and take control of discrepancies.
  • Analyze market trends, visiting competitors' stores and monitoring media channels.
  • Promote exceptional customer service, understanding customer needs and requirements.
  • Maintain a safe and secure working environment.


Requirements

We are looking for a motivated leader with:
  • Previous management experience in the Heating & Plumbing industry.
  • Excellent communication and leadership skills.
  • A strong focus on customer service and satisfaction.
  • Ability to manage multiple projects simultaneously and work under pressure.
  • Business acumen and adaptability in a fast-paced industry.


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