Retail Operations Manager
5 days ago
**Job Description:**
Frs Recruitment is seeking a highly skilled Store Manager to join our team. As a Store Manager, you will be responsible for managing the day-to-day operations of the store, achieving sales targets and KPIs, and delivering excellent customer service.
About the Role:
- Manage day-to-day store operations, including inventory management, visual merchandising, and customer service.
- Achieve sales targets and key performance indicators (KPIs) through effective sales strategies and team leadership.
- Maintain a high level of customer satisfaction by ensuring excellent customer service and resolving any customer complaints in a timely and professional manner.
- Lead and motivate a team of retail staff to achieve maximum performance and productivity.
- Monitor and analyze sales data and customer feedback to inform business decisions and improve store performance.
Requirements:
- Previous management experience in retail, preferably in a similar role.
- Strong numerical and analytical skills, with the ability to interpret sales data and make informed business decisions.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Proven track record of achieving sales targets and KPIs in a fast-paced retail environment.
- Able to work flexible hours, including weekends and holidays.
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