Technical Sales Consultant

13 hours ago

Ennis, Clare, Ireland beBeeCustomer Full time €40,000 - €70,000
Job Overview

Are you passionate about delivering exceptional customer service and have a knack for technical problem-solving? This is an exciting opportunity to work with a global leader in heavy equipment, supporting our customers with expert advice, technical insight, and tailored parts solutions.

Key Responsibilities:
  • Drive Sales Excellence: Convert parts sales opportunities through outstanding customer service and technical product knowledge.
  • Support Complex Enquiries: Act as a key contact for internal and external customers, especially for technical or complex queries.
  • Interpret Parts Accurately: Ensure the correct parts are sourced, quoted, and delivered to meet customer needs.
  • Collaborate Cross-Functionally: Work closely with supply chain, warehouse, and other departments to ensure seamless service delivery.
  • Enhance the Customer Journey: Provide regular updates and ensure customers understand the value of our products over competitors.
  • Identify Opportunities: Analyze technical data to upsell and cross-sell complementary parts and services.
  • Mentor and Develop: Support and coach junior team members, sharing your technical expertise to build team capability.
Required Skills and Qualifications:
  • Proven track record in a technical sales or customer service role.
  • Strong diagnostic and problem-solving abilities.
  • Excellent communication and negotiation skills.
  • Customer-centric mindset with a resilient and goal-oriented approach.
  • Ability to optimize sales opportunities and navigate CRM systems.
  • Team player with a proactive and responsive attitude.
Benefits:
  • In addition to a competitive salary and bonus, you will benefit from a comprehensive benefits package, a supportive and collaborative work environment, and opportunities for professional growth and development.
Why Join Us:

We believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about customer service and are ready to take on a new challenge, we want to hear from you.

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