IT Service Management Professional
2 days ago
The Cedar Foundation is a charity that provides services for people with disabilities. We are seeking an ICT Service Manager to oversee our digital infrastructure and ensure the effective delivery of IT services.
Job DescriptionWe are looking for a skilled professional to manage our ICT services, including overseeing the relationship with an external third-party provider. The successful candidate will have experience in managing user access, Office 365 licensing, security, helpdesk operations, asset management, file and data management, software license management, and collaboration with internal teams and external partners.
This role requires strong communication skills, ability to work independently, and be self-motivated. The ideal candidate will have a degree in Information Technology or a related field and at least 2 years of experience in ICT service management.
Key Responsibilities- Manage ICT infrastructure and services
- Oversee the relationship with an external third-party provider
- Ensure high standards of service delivery
- Align technology with the charity's strategic objectives
We offer a competitive salary and benefits package, including annual leave, flexible working hours, and opportunities for professional development.
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