Guest Services Manager

Job Role:The Guest Services Manager is responsible for ensuring that every guest has a memorable and enjoyable stay at The Address Sligo. This is an exciting opportunity for experienced professionals to join our dynamic team and contribute to delivering outstanding guest experiences.Key Responsibilities:Foster strong relationships with guests, providing...

Key Performance Indicators (KPIs):The successful candidate will be measured on their ability to meet the following KPIs:Guest satisfaction ratingsFront office team productivity and efficiencyResolution rate of guest complaintsAccuracy of administrative tasksMain Responsibilities:Skill Development: Stay up-to-date with industry trends, best practices, and new...

Job Description:We are looking for a Customer Service Representative to join our team at Clayton Hotel Sligo. As a key member of the Front Office Management team, you will be responsible for delivering exceptional customer service to our guests.You will greet and welcome guests to the hotel, register them, and take payment. You will also answer queries on...

Job SummaryWe are seeking a highly motivated and organized individual to fill the role of Front Office Supervisor. As a key member of our front office team, you will be responsible for managing the day-to-day operations of the reception area, including guest registration, room allocation, and cash handling.Main DutiesConduct regular security checks and...

Essential Skills and QualificationsTo be successful in this role, you will need to possess the following essential skills and qualifications:A positive and welcoming attitude towards guests;Excellent communication and interpersonal skills;Ability to work well under pressure and maintain a calm demeanor in stressful situations;Strong organizational and...

Main ResponsibilitiesTo arrive on duty in a full, clean & presentable uniform at all times in accordance with company grooming policy.Maintain the highest level of personal and work cleanliness and hygiene.Adhere to the company's Code of Conduct and comply with regulations regarding fire, health and safety, hygiene, customer care, and security.Be thoroughly...

Job Title: Guest Experience Coordinator - Front OfficeAbout the Room:As a key member of our front office team at The Address Collective, you will be instrumental in crafting unforgettable experiences for our guests, from initial contact to departure.Main Responsibilities:Deliver exceptional customer service, addressing inquiries, resolving issues, and...

Responsibilities and DutiesAs a Front Office Supervisor at The Address Collective, your responsibilities and duties will include:Guest Services:To greet guests in accordance with training and allocate rooms according to laid-down procedures.To provide exceptional customer service and respond to guest queries in a timely and professional manner.To handle...

Job Description">We are seeking a highly skilled and customer-focused Front Office Supervisor to join our team at The Address Sligo. As a key member of the front desk team, you will be responsible for ensuring exceptional guest experiences, from check-in to check-out.">Main Responsibilities:">">Deliver outstanding customer service, responding promptly to...

The successful candidate will have previous experience as a Bartender, with a strong understanding of customer service principles.They will be confident in their ability to work under pressure and provide exceptional service to our guests, even during busy periods.Able to maintain a high level of accuracy when processing transactions, and provide clear and...

Key ResponsibilitiesThe successful candidate will be responsible for managing the front desk operations at The Address Sligo, ensuring seamless communication and exceptional guest service. Key responsibilities include:Welcoming guests and allocating rooms according to company policies and procedures;Managing the efficient processing of guest check-ins and...

The Breakfast & Banqueting Porter is a critical member of the Markree Castle team, responsible for ensuring the smooth operation of breakfast and banquet events. This involves preparing function suites and wedding event spaces, as well as assisting with the setup and service of breakfast.Essential Duties and ResponsibilitiesEvent Setup: Arrange function...

**The Role**We are seeking an experienced Night Manager to lead our hotel's operations during night-time hours. The successful candidate will be responsible for ensuring the safety and comfort of our guests, maintaining the highest standards of service, and working effectively with colleagues across departments.The Night Manager will report directly to the...

About the RoleThis Bar Person position is part of Markree Castle's team, responsible for serving guests during evening events. The ideal candidate will have previous bar experience, be available for evening shifts, and possess excellent communication skills.Ensure a welcoming atmosphere by providing attentive service to guestsMaintain a clean and...

We are seeking a Service Excellence Leader to join our team in Sligo. In this critical role, you will be responsible for managing daily operations, enhancing the guest experience, and leading a high-performing hospitality team.Key Skills and Qualifications8+ years of experience in the hospitality industry with strong operational expertiseProven leadership...

Sky Staffing Solutions is seeking an experienced and dynamic Restaurant Manager on behalf of our client, located in County Sligo.About the Role:As Restaurant Manager, you will be responsible for overseeing the smooth operation of the restaurant, ensuring an exceptional dining experience for all guests. You will manage a team of front-of-house staff, maintain...

Social network you want to login/join with:Sky Staffing Solutions is seeking an experienced and dynamic Restaurant Manager on behalf of our client, located in County Sligo.About the Role:As Restaurant Manager, you will be responsible for overseeing the smooth operation of the restaurant, ensuring an exceptional dining experience for all guests. You will...

Job Title: Customer Service Manager - Front DeskAbout the Role:In this pivotal position, you will be responsible for leading our front desk team at The Address Collective, driving customer satisfaction and loyalty through exceptional service delivery.Main Responsibilities:Develop and execute customer-centric strategies to exceed expectations, increase...

We are seeking a highly skilled and customer-focused Reservations Agent to join our team at The Glasshouse Hotel.About UsAs a family-owned 4-star hotel in central Sligo, we take pride in delivering exceptional customer service and creating a warm, welcoming atmosphere for our guests.With 116 beautifully designed bedrooms and a dedicated team of 130 staff, we...

Job OverviewWe are hiring a Night Services Coordinator to manage our hotel's operations at night. This is a full-time position reporting directly to the General Manager.About Our HotelThe Glasshouse Hotel is a 4-star hotel located along the Garavogue river. We take pride in creating a friendly and memorable stay for every guest.The JobThe Night Services...