Client Relationship Manager

7 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

We are seeking an experienced Account Manager to join our team at Cpl Healthcare, focusing on client relationships and business growth in the German-speaking market.

About the Position:

  1. Manage a diverse portfolio of accounts, developing and executing strategies to drive revenue growth.
  2. Analyze data to identify opportunities for upselling, cross-selling, and account activation.
  3. Collaborate with the sales team to develop new business opportunities and effective plans to pursue them.
  4. Provide expert guidance on Advertising Technology to optimize campaigns and maximize ROI.
  5. Educate clients on the value of our services, promoting strategic partnerships and long-term growth.
  6. Ensure seamless communication of new features and enhancements to the Product team.
  7. Track and report on key metrics and trends, providing actionable insights to inform business decisions.
  8. Establish clear advertising objectives with clients, defining campaign goals and associated KPIs such as CPA, ROI, ROAS, CPC, etc.
  9. Effectively manage multiple campaigns, ensuring clients meet their objectives and driving long-term growth.

Requirements:

  1. Proven experience in Advertising Technology campaign management across various online ad platforms.
  2. Successful track record in sales or account management, with a focus on relationship-building and client satisfaction.
  3. Strong knowledge of online marketing trends and best practices.
  4. Effective communication and stakeholder management skills.
  5. Fluent German language skills, spoken at a professional standard.
  6. Experience with CRM tools such as Salesforce and Office G Suite preferred.
  7. Exceptional analytical and reporting skills.
  8. Ability to work effectively in a fast-paced team environment.
  9. Highly innovative and adaptable mindset.
  10. Strong problem-solving skills and ability to prioritize tasks effectively.


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