Current jobs related to Customer Engagement Strategist - Dublin, Dublin City - beBee Careers

  • Omnichannel Engagement Strategist

    2 weeks ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    About the RoleWe are recruiting a Omnichannel Engagement Strategist to develop and implement effective customer engagement strategies across multiple touchpoints. The ideal candidate will have a deep understanding of customer behavior and preferences, as well as expertise in designing and executing integrated campaigns.Responsibilities:Design and deploy...

  • Account Strategist, Engage, Customer Solutions

    2 weeks ago

    Dublin, Dublin City, Ireland Google Full time

    Account Strategist, Engage, Google Customer Solutions (English, Finnish)Join to apply for the Account Strategist, Engage, Google Customer Solutions (English, Finnish) role at GoogleAccount Strategist, Engage, Google Customer Solutions (English, Finnish)4 days ago Be among the first 25 applicantsJoin to apply for the Account Strategist, Engage, Google...

  • Player Engagement Strategist

    2 weeks ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Job DescriptionWe are seeking a highly skilled Player Engagement Strategist to join our team. The ideal candidate will have a proven track record of driving player engagement and retention through data-informed strategies.

  • Donor Engagement Strategist

    2 days ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Donor Engagement StrategistIn this role, you will leverage data insights to develop effective donor engagement strategies and optimize fundraising efforts.Analyze complex data sets to provide actionable recommendations for campaign improvement.Work collaboratively with development officers and other stakeholders to align fundraising goals with organizational...

  • Account Strategist, Sbs Engage, Customer Solutions,

    1 week ago

    Dublin, Dublin City, Ireland Google Full time

    Account Strategist, SBS Engage, Google Customer SolutionsA key role for a successful Account Strategist with our Google Customer Solutions team in Dublin is to help small and medium-sized businesses grow by advising them on how to get the best return on their Google Ads investment.About the JobWe are looking for someone who can shape how new and existing...

  • Account Strategist, Engage, Customer Solutions

    1 week ago

    Dublin, Dublin City, Ireland Google Full time

    Account Strategist, EngageThe role involves working with various existing advertising companies to find the optimal advertising solution for each client.About the JobYou will be committed to finding the best advertising solution for clients, leveraging your knowledge of online media and commercial expertise to help businesses grow. Your effective...

  • Employee Engagement Strategist

    2 weeks ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    About the PositionThe Employee Engagement Strategist is responsible for developing and executing enterprise-wide colleague communication strategies to drive alignment, engagement, and cultural transformation.This role requires cross-functional collaboration to ensure effective, engaging, and strategic internal communications. You will partner with senior...

  • Account Strategist, SBS Engage, Customer Solutions, Market

    1 week ago

    Dublin, Dublin City, Ireland Google Full time

    Account Strategist, SBS EngageWe are seeking an Account Strategist to join our team at Google Customer Solutions. As a trusted advisor and competitive seller, you will be responsible for maintaining a relentless focus on customer success by bringing the best of Google to small- and medium-sized businesses (SMBs).About the JobOur customers come in all shapes,...

  • Account Strategist, SBS Engage, Customer Solutions, Market

    4 days ago

    Dublin, Dublin City, Ireland Google Full time

    Account Strategist, SBS EngageWe are seeking an Account Strategist to join our team at Google Customer Solutions. As a trusted advisor and competitive seller, you will be responsible for maintaining a relentless focus on customer success by bringing the best of Google to small- and medium-sized businesses (SMBs).About the JobOur customers come in all shapes,...

  • Customer Experience Strategist

    1 week ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Job TitleWe are seeking a Customer Experience Strategist to join our team. The ideal candidate will have experience in designing and implementing integrated customer engagement strategies to deliver a seamless experience across digital and in-person channels.This role involves working with brand teams to create and execute customer-focused campaigns,...

Customer Engagement Strategist

3 weeks ago

Dublin, Dublin City, Ireland beBee Careers Full time

We are seeking a skilled Customer Engagement Strategist to lead our global customer relationship management and lifecycle marketing efforts. This role will require a strong leader with good knowledge of CRM platforms, a data-driven mindset, and a proven track record in customer-centric marketing.

Key Responsibilities:
  • Develop and execute a comprehensive customer engagement strategy across all lifecycle stages, driving onboarding, retention, and reactivation through targeted campaigns, smart segmentation, and compelling content.
  • Collaborate cross-functionally with product, data, design, and media teams to create a unified customer journey.
  • Build and lead a high-performing CRM team, fostering innovation, accountability, and continuous improvement.

Campaign Planning & Execution

  • Oversee the development, deployment, and optimization of multi-channel campaigns (email, push, SMS, in-app).
  • Align messaging with customer lifecycle stages, promotions, and product updates.
  • Implement test-and-learn strategies, including A/B testing and multivariate testing.

Segmentation & Personalization

  • Design and manage robust customer segmentation strategies based on behavior, demographics, and predictive data.
  • Use dynamic content, triggers, and automation to deliver personalized customer experiences at scale.

Measurement & Reporting

  • Define success metrics and establish rigorous reporting frameworks.
  • Analyze campaign and program performance to generate actionable insights and iterate on strategy.
  • Present regular reports to stakeholders on performance, learnings, and opportunities.

Requirements

  • 7+ years in CRM/lifecycle marketing with 3+ years in a leadership role.
  • Strong expertise in campaign strategy, segmentation, and personalization at scale.
  • Proven ability to lead cross-functional teams and manage complex marketing programs.
  • Hands-on experience with Emarsys or similar platforms.
  • Strong analytical mindset; comfortable working with data, dashboards, and business intelligence tools.
  • Excellent communication and stakeholder management skills.

Benefits and Culture:

  • A competitive salary package.
  • A collaborative and dynamic work environment.
  • A range of benefits and perks, including flexible working arrangements and wellness initiatives.

At [Company], we value diversity and inclusion in the workplace. We believe that everyone should have access to equal opportunities, regardless of their background or circumstances. Our goal is to create a welcoming and inclusive culture that allows all employees to thrive and contribute to our success.