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Transformation Leader

3 weeks ago

Dublin, Dublin City, Ireland beBeeBusiness Full time €60,000 - €80,000
Senior Business Analyst Job Description

We are seeking an experienced Senior Business Analyst to join our Financial Services Advisory Practice. This role will involve working on a wide range of projects and programs, including digital transformation and strategic change initiatives.

  • Key Responsibilities:
  • Engage with business users to understand problem statements and agree on scope of engagement.
  • Interview product owners to understand as-is business processes and develop customer-driven to-be processes.
  • Support the business by documenting process models and identifying opportunities for improvement.
  • Map customer experience using tools like personas, customer journeys, etc.
  • Gather and analyze statistical data from business areas to support business cases for change.
  • Research and analyze best-in-class industry processes to support digitization and simplification of customer journeys.
  • Support the business in planning and designing digital strategies to encourage customer retention and loyalty.
  • Bring industry experience and thought leadership to advise on trends, future operating models, and best-in-class journeys.
  • Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in.
  • Employ process modeling techniques to capture requirements and work hand-in-hand with Product Owners and Development teams to deliver process improvements.
Required Skills and Qualifications
  • 10+ years of experience as a Business Analyst in Financial Services.
  • Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making.
  • Experience in documenting business cases, business process modeling, requirement elicitation through workshops.
  • Manage projects from inception through design to delivery.
  • An IT background with a solid grounding in technology.
  • Experience of working in both Agile and Waterfall SDLCs.
  • Communication, group dynamics, collaboration, and continuous improvement are core - being best practice driven.
  • 2.1 or higher in a related discipline from an academic institution; Master's a plus.
Benefits
  • Competitive salary and benefits package.
  • Ongoing professional development and training opportunities.
  • A collaborative and dynamic work environment.
  • The opportunity to work on high-profile projects and make a real impact.
Others

NTT DATA is a global leader in business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity.