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Microsoft 365 System Support Specialist

2 weeks ago

Dublin, Dublin City, Ireland Ansys Full time

At Ansys, we are seeking a highly skilled and experienced Technical Expert to join our End User Computing Application team as a Senior Engineer for Enterprise Cloud Solutions.

The successful candidate will have a proven track record in operational support and a detailed understanding of the Microsoft 365 suite of services and architecture.

This is an exciting opportunity to work closely with employees and Operations teams to undertake investigations and diagnose performance and service-related issues, ensuring that key stakeholders are kept informed.

We are looking for someone who can act as a subject matter expert for Microsoft 365 support processes and work to build understanding of these processes throughout the Operations team.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to influence senior-level stakeholders and project teams.

The role requires a Bachelor's degree in Information Technology or related Engineering disciplines and relevant professional certifications such as MS900.

We offer a competitive salary and benefits package, including opportunities for career growth and professional development.

If you are a motivated and ambitious individual who is passionate about delivering high-quality solutions and exceptional customer service, please submit your application.

We welcome applications from qualified candidates who share our commitment to innovation, excellence, and customer satisfaction.