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SunSystems Financial Systems Support Expert

3 weeks ago

Dublin, Dublin City, Ireland beBeeTechnical Full time
Support Specialist Role

This is a fantastic opportunity for technical support professionals to join a well-established company with a strong reputation in the financial systems market.

  • We are seeking a skilled Support Specialist to provide technical assistance for SunSystems and integrated financial applications.
  • The ideal candidate will have experience in troubleshooting and resolving system issues, as well as performing data imports/exports between financial systems.

About the Role:

Key Responsibilities:
  • Provide technical support for SunSystems and integrated financial applications.
  • Troubleshoot and resolve system issues.
  • Perform data imports/exports between financial systems.
  • Assist with basic system configurations and upgrades.
  • Work closely with implementation consultants on client projects.
  • Identify recurring issues and recommend process improvements.

About the Person:

  • Candidates should have experience in technical support/helpdesk roles.
  • Strong knowledge of Windows environments and SQL databases is required.
  • Experience supporting SunSystems is essential.
  • Excellent troubleshooting skills for software and networking issues are necessary.
  • Proficiency in Excel for data analysis and manipulation is desired.
  • Ability to explain technical concepts to non-technical users is key.

We offer a competitive compensation package and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply.

Please submit your resume and a cover letter outlining your experience and qualifications.

You can also refer someone who fits the role description. We appreciate your referrals and thank you for helping us find the best candidates.