Engagement Manager

4 days ago


Ardee, Louth, Ireland Comfort Keepers Ireland Full time
Customer Service Representative Job Summary

We are seeking a highly skilled and motivated individual to join our Customer Service Team as a Customer Care Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving efficiency and progress in every interaction.

In this role, you will be working closely with cross-functional teams to resolve issues and improve processes, and collaborate to strengthen our market position by identifying and building relationships. You will also have the opportunity to utilize your strong commercial, clinical, and people management skills to drive results and exceed expectations.

Key Responsibilities
  1. Respond promptly and professionally to customer inquiries via phone, email, and chat.
  2. Resolve queries efficiently while ensuring high customer satisfaction.
  3. Maintain and update customer records and schedules.

Our Benefits
  1. A competitive salary and benefits package that recognizes your value.
  2. A supportive and friendly work environment that encourages collaboration and teamwork.
  3. Opportunities for growth and development to help you achieve your career goals.

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