
Assistant Store Leader
7 hours ago
We are seeking an experienced and skilled Store Manager Assistant to join our team. This is a challenging role that requires strong leadership skills, attention to detail, and the ability to work well under pressure.
Main Responsibilities
- Sales Performance: Drive store sales performance by analyzing sales data, KPIs, and customer feedback. Use insights to make informed commercial decisions.
- Business Planning: Support the Store Manager in planning and executing effective business strategies that deliver on sales targets.
- Visual Merchandising: Champion visual merchandising and product displays to reflect brand guidelines and maximize commercial impact.
Leadership
- Team Building: Support in building, leading, and nurturing a diverse, inclusive, and engaged team to unlock their full potential and support their development.
- Communication: Deliver clear and consistent communication, impactful feedback, and support with regular development conversations.
- Role Modeling: Act as a trusted leader and role model, helping to embed our values across your team.
Customer Experience
- Pandora Ambassador: Be a Pandora ambassador on the shop floor, bringing deep product knowledge, passion for storytelling, and a commitment to our brand values.
- Customer Service: Inspire your team to create unique, personalized, and meaningful moments for customers by role modeling our selling ceremony.
- Escalated Issues: Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care.
Store Operations
- Daily Tasks: Support in daily operational tasks including rotas, stock control, till operations, and managing security, health, and safety.
- Staffing Levels: Plan staffing levels in line with commercial needs and seasonal trends.
- Operational Excellence: Ensure high shop floor standards, smooth stock management, and overall operational excellence.
Required Skills and Qualifications
To be successful in this role, you will need:
- Strong leadership and communication skills
- Ability to analyze sales data and make informed commercial decisions
- Experience in retail management, preferably in a similar environment
- Excellent customer service skills
- Able to work well under pressure and meet deadlines
Benefits
We offer a competitive salary, monthly bonus of 10% if sales targets are achieved (with the potential of 20% if stretch targets are achieved), generous jewelry uniform allowance, employee discount, 'Wear box' access, exclusive retail, hospitality, and entertainment discounts via our online benefits platform, free support for you and your loved ones through 'Retail Trust', parties, incentives, and gifts throughout the year, clear career progression and training opportunities, empowering you to grow and succeed.
Others
Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor or current assistant manager looking for your next challenge, then this could be the opportunity for you.
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