
Cloud Infrastructure Specialist
12 hours ago
The Role
Job DescriptionThis position is a vital component of our technology team, responsible for ensuring the reliability and performance of our cloud infrastructure.
- Lead day-to-day technical operations to provide high levels of availability, scalability and security of services.
- Implement best practices for cloud security, including identity and access management, encryption and network security.
- Provide technical expertise to handle customer escalations and ensure stability in customer environments.
- Conduct performance analysis and lead monitoring initiatives on multiple hosted products/platforms.
- Maintain operational run book procedures for all production systems and document knowledge base.
- Administer incident management activities (detection, recording, classification and closure) and provide timely escalations and notifications as required by procedure.
- Participate in on-call rotation to respond to cloud-related incidents and emergencies.
- Troubleshoot and resolve complex technical issues in a timely manner.
- Monitor and optimize cloud infrastructure for performance, cost and security.
- Collaborate with cross-functional teams to troubleshoot and resolve complex cloud-related issues.
- Mentor junior team members and provide technical guidance and support.
- US citizenship required
- Minimum bachelor's degree in computer science, engineering or related field, or equivalent experience.
- 3+ years of experience in cloud operations.
- Comprehensive understanding of cloud computing principles and architectures.
- Extensive experience in Linux/Unix environments.
- Proficiency in containerization technologies like Docker and Kubernetes.
- Strong scripting skills in Python or Bash.
- Proficient in debugging and optimizing Java-based applications.
- Hands-on experience in deploying, optimizing and troubleshooting applications on Tomcat and JBoss application servers.
- Hands-on experience in managing and optimizing Memcached, Nginx, ActiveMQ, Elasticsearch and Redis applications.
- Experience with monitoring and logging tools such as Newrelic and ELK stack.
- Sound knowledge of networking concepts, including TCP/IP, DNS and VPN.
- Proficiency in automation and configuration management tools like Ansible, Jenkins and Bitbucket.
- Thorough understanding of monitoring and alerting tools such as Nagios, New Relic, Grafana and CheckMk.
- Experience with distributed storage technologies such as NFS, Netapp and Amazon S3, as well as dynamic resource management frameworks (e.g. Kubernetes).
- Experience working in Datacenter and AWS cloud platforms.
- Strong communication and collaboration skills.
- Excellent troubleshooting and problem-solving skills.
- A challenging role that will help you grow professionally and personally.
- Opportunities to work with cutting-edge technologies and collaborate with experienced professionals.
- A dynamic work environment that encourages creativity and innovation.
We are a leading organization in the tech industry, dedicated to delivering innovative solutions that make a real impact. Our mission is to empower individuals and organizations to reach their full potential.
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