Hospitality Services Manager

2 weeks ago


Nenagh, County Tipperary, Ireland Relais & Châteaux Full time
Role Overview

The Food & Beverage Administrator/Host is a vital member of our front of house team, responsible for delivering exceptional guest experiences while ensuring seamless administrative operations. This role requires a high level of organisational ability, excellent communication skills, and a passion for hospitality.

Key Responsibilities:
  • - Administrative Support: Maintain accurate records, manage schedules, and prepare reports related to F&B operations.
    - Guest Relations: Greet guests, manage reservations, and ensure a welcoming environment.
    - Event Coordination: Assist in organising special events and private dining experiences.
    - Inventory Management: Support stock control, order supplies, and liaise with vendors as needed.
    - Compliance & Documentation: Ensure all F&B policies, health, and safety regulations are adhered to.
    - Communication: Act as a liaison between guests, service staff, and management to facilitate smooth operations.
    - Billing & Transactions: Assist in processing payments, invoices, and maintaining financial records.

Requirements:

- Education: Diploma or degree in Hospitality Management, Business Administration, or a related field preferred.
- Experience: Minimum 2 years in an administrative or front-of-house role within the hospitality industry.
- Skills & Competencies:
- Strong organisational and multitasking abilities
- Excellent customer service and communication skills
- Proficiency in Microsoft Office and hospitality software
- Attention to detail and problem-solving skills
- Ability to work in a fast-paced environment

Benefits:
  • - Bike to work scheme
    - Company events
    - Employee assistance program
    - Employee discount
    - Food allowance
    - Sick pay
    - Wellness program
    - Onsite carpark


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