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Professional Customer Support Agent
1 week ago
About the Role:
We are looking for a skilled Customer Service Administrator to support our customer-facing team in Portlaoise. This is a fixed-term contract opportunity that requires the right candidate to have excellent communication skills and a strong ability to work under pressure.
Key Responsibilities:
- Delivering exceptional customer service via phone calls and emails.
- Responding to customer inquiries and resolving issues in a timely manner.
- Updating customer information on our system and maintaining accurate records.
- Working closely with our sales team to ensure seamless customer service.
- Participating in continuous improvement initiatives to enhance our customer experience.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
