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Customer Service Associate

2 weeks ago

Carlow, Ireland Windward Management Full time

Company Overview:


Mt. Wolseley Hotel, Spa & Golf Resort is a luxury 4-star hotel situated in the tranquil countryside of County Carlow.



About Us:


We are a team of experienced hotel operators and investors with a portfolio of over 2,000 keys in Ireland.



Salary and Benefits:



  • Competitive hourly wage
  • Pension scheme
  • Career progression opportunities
  • Complimentary meals on duty
  • Discounted room rates
  • Employee recognition program


Job Description:


The Accommodation Assistant will be responsible for maintaining excellent standards of cleanliness throughout the hotel.


This role offers flexible shift patterns and requires ability to work cohesively with housekeeping staff and other departments.


The ideal candidate will have excellent communication skills and a passion for customer service.


A high level of attention to detail and ability to work independently are essential.



Requirements:



  • Ability to maintain confidentiality and handle sensitive information
  • Excellent time management and organizational skills
  • Ability to work under pressure and meet deadlines
  • Flexibility to work varied shifts, including weekends and bank holidays


What We Offer:


In addition to a competitive salary and benefits package, we offer a supportive and dynamic work environment with opportunities for career growth and development.