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Store Operations Manager

1 week ago

Naas, Co Kildare, Ireland TN Ireland Full time

Monread Fare, a leading retailer in Ireland, is seeking a highly motivated and experienced Retail Supervisor to oversee the day-to-day operations of our Naas store.

The primary objective of this role is to provide exceptional customer service while ensuring that store standards are consistently met.

  • To lead and manage a team of retail staff, promoting a positive work environment and fostering a culture of excellence.
  • To handle customer queries, complaints, and requests with tact and professionalism.
  • To maintain accurate records of sales, stock levels, and other relevant data.
  • To implement effective loss prevention measures and ensure the security of store assets.

Main Responsibilities:

  • Customer Service: Deliver outstanding customer experiences by being approachable, friendly, and knowledgeable about products.
  • Team Leadership: Foster a positive team culture, providing guidance and support to team members to achieve their full potential.
  • Inventory Management: Maintain accurate records of stock levels, monitor inventory turnover, and identify opportunities for improvement.
  • Loss Prevention: Implement measures to prevent theft and protect store assets.

A successful candidate will possess:

  • 2+ years' experience in a similar supervisory role
  • Strong leadership and communication skills
  • Excellent problem-solving and analytical skills
  • A passion for delivering exceptional customer service