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Customer Service Ambassador
3 weeks ago
We are seeking a highly motivated Customer Service Ambassador to join our team. As the face of our business, you will be responsible for delivering exceptional customer service and ensuring a great shopping experience for our customers.
Key Responsibilities:
- Serve customers efficiently on the shop floor and at service points.
- Maintain a clean and tidy store, ensuring shelves are stocked with product.
- Monitor and meet daily sales targets, priorities, promotions, and selling opportunities.
- Engage with customers to understand their needs, make recommendations, and deliver remarkable service throughout their visit.
- Build expert product knowledge to sell and recommend our products and services.
Requirements:
- Demonstrate high levels of customer service.
- Deliver excellent work with great attention to detail.
- Act upon feedback, seeking it regularly.
- Take accountability for planning and managing own workload efficiently.
- Communicate effectively.
- Be adaptable in changing situations.
- Build positive relationships through effective listening.
- Show good digital capability.
Why Work With Us?
We are committed to an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. We welcome reasonable adjustments during the recruitment process and are dedicated to providing a supportive and inclusive environment for all employees.
