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Complaints Resolution Professional

2 weeks ago


Ballina, Mayo County, Ireland Sigmar Recruitment Full time

About Your New Job

This is an excellent opportunity to join a leading global pharmaceutical company as a Quality Complaints Analyst.

As a Quality Complaints Analyst, you will be responsible for ensuring all complaint records meet global regulatory requirements.

You will investigate and document product complaints, including root cause analysis and CAPA implementation.

You will also coordinate cross-functional activities related to adverse events, product quality concerns, and customer service complaints.

Your responsibilities will include:

  • Ensuring all complaint records meet global regulatory requirements.
  • Investigating and documenting product complaints, including root cause analysis and CAPA implementation.
  • Coordinating cross-functional activities related to adverse events, product quality concerns, and customer service complaints.
  • Working closely with internal departments to drive timely complaint resolution.
  • Serving as a subject matter expert on complaint handling and compliance.

The ideal candidate will possess:

  • A bachelor's degree in Sciences or a related field.
  • 1-2 years of experience in the pharmaceutical industry.
  • Knowledge of global regulatory requirements for pharmaceuticals, medical devices, and combination products.
  • 2 years of GMP experience.
  • Strong technical writing, analytical, and problem-solving skills.

Benefits

This role offers a competitive hourly rate and ongoing training and career development opportunities.

Be part of a collaborative team in a global pharmaceutical leader.