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Customer Service Representative

2 weeks ago

Kilkenny, Kilkenny, Ireland Allied Irish Banks Full time
Role Overview

We are seeking a highly motivated Sales & Service Advisor to join our team in Kilkenny. As a key member of our branch, you will play a vital role in delivering exceptional customer service and driving business growth.

This is an excellent opportunity for individuals who are passionate about building strong relationships with customers and providing expert guidance and support on sales and service-related queries.

About the Role
  • Provide expert guidance and support to customers on sales and service-related queries.
  • Proactively identify and execute opportunities to enhance the customer experience and drive business growth, while ensuring compliance with policies and procedures.
  • Champion Digital Enablement, encouraging customers to embrace digital banking solutions while ensuring a seamless and high-quality service experience.
  • Collaborate effectively across teams to achieve shared objectives and contribute to AIB's success.
  • Resolve customer issues efficiently across multiple channels, ensuring a customer-first approach.