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Digital Learning Transformation Specialist

3 weeks ago

Dublin, Dublin City, Ireland BEDI Partnerships Full time

As a Digital Learning Transformation Specialist at BEDI Partnerships, you will play a crucial role in shaping the future of education. We are seeking an experienced Sales and Solutions Engineer to drive innovation and lead digital learning transformations.

About the Job

This role requires a strong understanding of authentication protocols, API concepts, and cloud architecture. You will collaborate with Account Executives, Professional Services & Customer Success to multi-thread interactions and ensure seamless communication and engagement with potential customer teams.

With your expertise in integration demonstrations, you will showcase the benefits of our solutions, highlighting their unique selling points and features. Additionally, you will provide robust support during the Request for Proposal (RFP) process, ensuring timely and precise responses to client requirements.

You will also contribute to production implementations and manage customer support issue escalations, ensuring seamless system integration and client satisfaction.