IT Technical Support Specialist

1 week ago


Limerick, Limerick, Ireland Techforce Talent Full time
Job Title:
IT Field Engineer

Overview:
Techforce Talent is seeking a highly skilled IT Field Engineer to join our team in Limerick. As an IT Field Engineer, you will be responsible for providing onsite technical support, diagnosing and resolving Microsoft 365, Windows environment, and network-related issues.

Our ideal candidate will have strong experience in Microsoft 365 and Windows troubleshooting, good knowledge of networking concepts (DNS, DHCP, VPNs, firewalls, MFA), excellent problem-solving and customer service skills, and the ability to work independently and efficiently in a field-based role.

Key Responsibilities:
Diagnose and resolve hardware and software issues onsite.
Troubleshoot Microsoft 365, Windows environments, and network-related issues.

Provide support for networking concepts, including DNS, DHCP, VPNs, firewalls, and MFA. Deliver excellent client-facing support and maintain strong communication with customers.

Travel to client locations as required.

Requirements:
Strong experience in Microsoft 365 and Windows troubleshooting.
Good knowledge of networking concepts (DNS, DHCP, VPNs, firewalls, MFA).Excellent problem-solving and customer service skills.
Ability to work independently and efficiently in a field-based role. Full driving license required.

This is an exciting opportunity to be part of a dynamic team where you will play a key role in delivering high-quality IT support services.


What We Offer:
Excellent opportunities for career growth and development.
A supportive and collaborative team environment.
The chance to work on diverse projects and develop new skills.
A competitive salary and benefits package.

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