AWS Trust and Safety Specialist
5 days ago
**Company Overview**
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We value diverse experiences and believe passionately that employing a diverse workforce is central to our success. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
**Job Description:**
We are looking for a highly skilled AWS Trust and Safety Specialist to join our Digital Messaging Team. As a key member of our team, you will be responsible for maintaining the reputation of Amazon's IP Space and email deliverability. The ideal candidate will have 2+ years of experience in a Trust and Safety or similar environment, with a strong understanding of Internet security concepts and vulnerabilities.
**Key Responsibilities:**
- Owning AWS customer issues and taking high-judgment decisions where there may be ambiguity or no established SOPs
- Acting as a subject matter expert (SME) and providing feedback on policies, procedures, and tools that need improvement
- Identifying day-to-day operational issues and suggesting tactical solutions to assist AWS customers and departments
**Benefits:**
- A dynamic and inclusive team culture that empowers us to be proud of our differences
- Mentorship and career growth opportunities to help you develop into a better-rounded professional
- A flexible work schedule that includes working on early or late shifts, weekends, and public holidays
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