Global Customer Success Operations Manager
2 days ago
This role is focused on enhancing operational efficiency within the customer success organization.
- Ensures accurate and reliable data in the system.
- Works independently with attention to detail and strong organizational skills.
- Collaborates closely with the customer engagement team.
- Fosters a high-performance culture and teamwork.
- Supports global customer-related document requests efficiently.
- Manages orders from start to finish for standard orders, samples, lab orders, etc.
- Issues quotations, order acknowledgments, returns, credits, and debits; DA's, notifications.
- Verifies orders through the OCR queue or webstore.
- Handles export and import activities, including pricing-related tasks.
- Initiates new customers by creating data and triggering item creation.
- Updates customer master data and information records in SAP.
- Coordinates document control, CMIR, and shipping instructions.
- Liaises with plants and the wider supply chain to optimize processes.
- Collaborates with the customer experience unit to implement audit findings and projects.
This role requires excellent communication skills, a strong learning capacity, and the ability to work independently in a global environment.
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Customer Success Management Operations Analyst
2 weeks ago
Dublin, Dublin City, Ireland Docusign Full timeLead Customer Success Operations AnalystJoin to apply for the Lead Customer Success Operations Analyst role at Docusign.Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. Using Docusign's Intelligent...
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Customer Success Management Operations Analyst
2 weeks ago
Dublin, Dublin City, Ireland Docusign, Inc. Full timeCompany OverviewDocuSign brings agreements to life.Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate the process of doing business and simplify people's lives.With intelligent agreement management, DocuSign unleashes business-critical data that is trapped inside of documents.Until now, these...
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Customer Success Management Operations Analyst
2 weeks ago
Dublin, Dublin City, Ireland DocuSign, Inc. Full timeCompany OverviewDocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, DocuSign unleashes business-critical data that is trapped inside of documents. Until now,...
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Customer Success Operations Analyst
2 weeks ago
Dublin, Dublin City, Ireland Docusign Full timeLead Customer Success Operations AnalystJoin to apply for the Lead Customer Success Operations Analyst role at DocusignDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement...
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Customer Success Operations Analyst
7 days ago
Dublin, Dublin City, Ireland DocuSign, Inc. Full timeCompany OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now,...
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Customer Success Operations Analyst
2 days ago
Dublin, Dublin City, Ireland Docusign, Inc. Full timeCompany OverviewDocusign brings agreements to life.Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives.With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.Until now, these...
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Customer Success Manager
2 days ago
Dublin, Dublin City, Ireland Secureops Inc. Full timeOverviewCustomer Success Manager, SecureOpsWe're seeking a dynamic and experienced Customer Success Manager to join our growing team at SecureOps, a leading managed security services provider (MSSP).At SecureOps, we pride ourselves on a "security-by-design" approach, delivering tailored solutions like Custom SOC, Co-owned MDR, infrastructure security, and...
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Customer Success Manager
7 days ago
Dublin, Dublin City, Ireland SecureOps Inc. Full timeOverviewCustomer Success Manager, SecureOpsWe're seeking a dynamic and experienced Customer Success Manager to join our growing team at SecureOps, a leading managed security services provider (MSSP).At SecureOps, we pride ourselves on a "security-by-design" approach, delivering tailored solutions like Custom SOC, Co-owned MDR, infrastructure security, and...
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Customer Success Manager
6 days ago
Dublin, Dublin City, Ireland SecureOps Inc. Full timeOverviewCustomer Success Manager, SecureOpsWe're seeking a dynamic and experienced Customer Success Manager to join our growing team at SecureOps, a leading managed security services provider (MSSP).At SecureOps, we pride ourselves on a "security-by-design" approach, delivering tailored solutions like Custom SOC, Co-owned MDR, infrastructure security, and...
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Customer Success Manager
4 weeks ago
Dublin, Dublin City, Ireland CENTRIC SOFTWARE Full timeJob title: Customer Success ManagerLocation: Ireland Based – remote work settingLanguage Requirements: Fluent in both German & EnglishAbout Centric Software:Centric Software is the leader in Product Lifecycle Management (PLM) for the fashion, retail, consumer goods, and luxury industries. Our solutions help companies accelerate product innovation,...
