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Hardware Systems Specialist

3 weeks ago

Dublin, Dublin City, Ireland Servicenow Full time

Job Overview

We are seeking an experienced Hardware Support Services Engineer to join our team in Dublin. As a key member of our Hardware Support Services team, you will be responsible for the maintenance and repair of production, GCC, and Lab servers in our datacenters.

Key Responsibilities:

  • Troubleshoot, diagnose, and coordinate repairs for complex hardware problems on enterprise-class servers and infrastructure.
  • Work closely with hardware vendors to understand and solve problems as needed.
  • Collaborate with your team and partner teams to support the hardware break-fix process.

Requirements:

  • A minimum of 2 years' experience with Linux-based operating systems on an enterprise-class server level.
  • Ability to troubleshoot hardware such as NVMe, Motherboards, DIMM Modules, etc.
  • Basic understanding of technologies such as OOB, DNS, DHCP, TCP/IP, VLANS, SSH, SCP, PXE, Switching, Routing, etc.