Cloud Computing Expert
1 week ago
**Company Overview:**
Amazon Web Services (AWS) is a leading technology organization that provides innovative cloud computing solutions to customers worldwide.
As a Cloud Support Engineer – Devops, you will be part of a customer-facing technology team responsible for ensuring the success of AWS in the cloud computing market.
**Job Description:We are seeking a highly skilled and experienced Cloud Support Engineer – Devops to join our team. The ideal candidate will have a deep understanding of cloud computing technologies, including Kubernetes management and troubleshooting, container orchestration tools, and Linux expertise.
In this role, you will work closely with customers to understand their application architectures, integration approaches, and data utilization needs. You will also be responsible for providing expert-level technical support and guidance on cloud computing concepts, including AWS Elastic Beanstalk, AWS CloudFormation, and AWS OpsWorks.
**Required Skills and Qualifications:- Fluent in Mandarin: Excellent communication skills in Mandarin are essential for effective communication with customers and internal stakeholders.
- Kubernetes management and troubleshooting knowledge and experience: In-depth knowledge of Kubernetes management and troubleshooting is required for this role.
- Container orchestration tools (e.g. Docker, OpenShift, Kubernetes): Experience with container orchestration tools is necessary for managing and deploying applications on cloud platforms.
- Linux expertise (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies expertise (Windows Container, Hyper-V, etc.): Strong knowledge of Linux or Windows Server operating systems and associated technologies is required.
- Deep understanding of IP Networking (TCP/IP, DNS, HTTP, SSL/TLS, etc.): In-depth knowledge of IP networking concepts is essential for troubleshooting and resolving customer issues.
- Troubleshooting skills at multiple levels of complexity: Ability to troubleshoot complex technical issues at multiple levels of complexity is required.
- Experience with Web and Application Server technologies (e.g. Apache HTTPD, Apache Tomcat, Nginx, Glassfish, JBoss, Puma, Passenger, IIS): Familiarity with web and application server technologies is beneficial for supporting customers with application-related issues.
- Experience with DevOps, Orchestration/Configuration Management and Continuous Integration technology (e.g. Chef, Puppet, Jenkins, Ansible): Knowledge of DevOps tools and techniques is desirable for automating deployment and configuration tasks.
- Scripting language ability (e.g. Bash, PowerShell, Ruby, Python, Node.JS): Experience with scripting languages is beneficial for automating repetitive tasks and creating custom scripts.
- Experience with version control system (e.g. Git, Perforce, SVN, TFVC): Familiarity with version control systems is useful for managing code changes and collaborating with teams.
- Experience managing full application stacks from the OS up through custom applications: Ability to manage full application stacks is beneficial for troubleshooting and resolving customer issues.
- Knowledge of AWS and Cloud Computing concepts (especially experience with AWS Elastic Beanstalk, AWS CloudFormation or AWS OpsWorks): In-depth knowledge of AWS and cloud computing concepts is essential for supporting customers with AWS-related issues.
At Amazon, we believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills, and we value your passion to discover, invent, simplify and build.
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