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Customer Service Representative

2 weeks ago

Dublin, Dublin City, Ireland Recruiters Full time
Role Summary

This role offers the opportunity to work with a leading global organisation in Dublin, providing exceptional customer service to drivers and clients.

As a Technical Service Advisor, you will be responsible for managing service bookings, breakdowns, and providing technical advice to ensure the best possible outcomes for our customers.

This role requires strong communication and problem-solving skills, as well as a customer-focused attitude and experience in the automotive industry.

Your Key Responsibilities:
  • Managing service bookings and breakdowns.
  • Providing technical advice to drivers and clients.
  • Liaising with service providers.
  • Resolving quality issues.
  • Achieving targets.
Qualifications and Skills:
  • Similar experience in the automotive industry.
  • Mechanical qualification (advantageous).
  • Strong communication and problem-solving skills.
  • Customer-focused attitude.
  • Microsoft Office skills.