Personal Lines Insurance Coordinator

1 week ago


Ennis, Clare, Ireland Cregg Group Full time
Job Summary:
Cregg Group are seeking a driven and organised Personal Lines Administrator to join their team on a permanent basis at their Ennis office. This role involves handling personal lines insurance policies, processing renewals, assisting customers with queries, and ensuring compliance with industry regulations.

Main Responsibilities:
  • Administer personal lines insurance policies, including new business, renewals, and mid-term adjustments.
  • Handle customer enquiries via phone, email, and in-person, delivering excellent client support.
  • Process policy documentation accurately and efficiently, ensuring compliance with industry regulations.
  • Maintain up-to-date records on internal systems and ensure all client information is accurate and confidential.
  • Liaise with insurers, underwriters, and other stakeholders to facilitate smooth policy management.
  • Support the sales and advisory team in preparing quotes and policy details for customers.
  • Assist in claims processing, ensuring timely and accurate handling of customer requests.

Requirements:
  • Previous experience in personal lines insurance administration preferred.
  • Strong organisational and administrative skills, with keen attention to detail.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team in a busy office environment.
  • Proficiency in Microsoft Office and experience using insurance software (preferred).
  • A customer-focused approach with a commitment to delivering high-quality service.
  • Knowledge of personal lines insurance products and regulatory requirements is an advantage.
  • QFA qualification (or equivalent) or working towards (Minimum APA required).


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