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Client-Facing Compliance Expert
3 weeks ago
MUFG Investor Services is a leading provider of independent KYC services to funds administered by MUFG and third-party administrators. We are seeking an experienced Client-Facing Compliance Expert to join our dynamic team. As a key member of our client-facing commercial team, you will be responsible for providing independent KYC services to our clients. Your primary duties will include:
- Managing daily client inquiries and deliverables within your team, striving to complete tasks within agreed-upon service level agreements;
- Escalating client or deliverable issues as required and appropriate;
- Responding to queries from clients, investors, fund managers, or internal MUFG departments in a timely and professional manner;
- Providing guidance and support to colleagues within the team in query responses and daily tasks;
- Participating in regular team check-in meetings/calls to share information, ideas, and best practices.
Requirements:
To be successful in this role, you will possess:
- A diploma or bachelor's degree in a business-related field or relevant experience;
- Strong knowledge of international Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements;
- 0-2 years of experience in financial services, fund administration, asset management, banking, or client service;
- Existing client/customer service experience would be ideal;
- Proficiency with Microsoft Office products, particularly Excel.
