Expert Payroll Solutions Specialist

4 days ago


Bray, Wicklow, Ireland Sd Worx Full time

At Sd Worx, we are a leading European provider of Payroll & HR services that transform Human Resources into a source of business value.

We offer attractive salaries and flexible work arrangements to ensure our team members have the freedom to excel in their roles. This position will allow you to become an expert in our payroll/HR software, handling complex customer queries and driving service improvements.

Job Description:

The Senior Support Engineer is responsible for providing high-level technical support to customers, ensuring timely and professional resolution of complex issues. Key responsibilities include acting as a subject matter expert (SME) in SD Worx payroll/HR software, troubleshooting and resolving technical issues, and mentoring junior team members.

Requirements:

  • 5+ years of experience in technical support or application support
  • Strong expertise in Microsoft SQL Server
  • Experience working with APIs, integrations, or system connectivity troubleshooting
  • Bachelor's degree in Computer Science, Information Technology, Business, or related field

Benefits:

We offer a dynamic work environment with opportunities for career growth and development. As a member of our team, you will be part of a diverse and inclusive organization that values innovation and teamwork.



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