Technical Network Specialist
1 week ago
In this role, you will be responsible for delivering exceptional technical support to our clients, ensuring they receive top-quality service. You will work closely with our network team to implement and maintain network infrastructure and systems, identifying and resolving network issues and incidents in a timely manner.
Key Responsibilities:
- Provide technical support to clients via telephone and email.
- Troubleshoot and resolve network issues and incidents.
- Collaborate with the network team to implement and maintain network infrastructure and systems.
Requirements
You should have a strong understanding of network protocols, switches, routers, and firewalls. Proven experience in configuring and maintaining network infrastructure and systems is also required. Knowledge of network security protocols and best practices is essential for success in this role.
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