Technical Operations Manager

4 days ago


Limerick, Limerick, Ireland TN Ireland Full time

TN Ireland is looking for a highly skilled IT Operations Specialist to join its team. The ideal candidate will have a minimum of 3 years' experience in IT support or cybersecurity roles and possess hands-on experience with Microsoft Azure and its toolsets.

Key Responsibilities:
  • Install, configure, and troubleshoot hardware and software issues.
  • Assist in the procurement of hardware.
  • Participate in the asset management process for hardware and software.
  • Work with the external IT helpdesk to fulfill support requests within agreed SLAs.
  • Deploy new desktops, servers, or applications.
  • Participate in IT disaster recovery and business continuity planning.
  • Contribute to the ongoing maintenance and development of the Information Security Management System (ISMS).
  • Monitor and investigate threats detected by our suite of cybersecurity tools.
  • Document all processes in reference manuals for training and guidance.
  • Assist with the deployment and development of new software platforms.
  • Assist with the development of AMDI's Azure and cloud platforms.
  • Manage outstanding patches and vulnerabilities within the patch management software.
Requirements:
  • Minimum 3 years' experience in IT support or cybersecurity roles.
  • Hands-on experience with Microsoft Azure and its toolsets.
  • Familiarity with security technologies, such as SIEM, firewalls, and IDS/IPS.
  • Familiarity with cybersecurity standards and frameworks, including ISO 27001, NIST, and OWASP.
  • Experience with patching and vulnerability management tools.
  • Strong business and professional acumen.
  • Ability to work in a challenging environment with changing priorities.
  • Flexibility and adaptability.
  • Ability to work independently.
  • Strong communication skills.
  • Proven organizational skills.
  • Strong problem-solving abilities.
  • Evidence of teamwork and a positive attitude.


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