Personalized Experience Ambassador

1 week ago

Dublin, Dublin City, Ireland beBeeGuestExperience Full time €40,000 - €60,000

Delivering exceptional experiences is at the heart of every successful hotel. At our Dublin-based luxury hotel, we pride ourselves on providing sophisticated and stylish surroundings that set us apart from other establishments.

Key Highlights
  • Luxurious rooms and suites showcasing the best of Irish design
  • A captivating art collection and legendary afternoon tea in our Gracious Gallery
  • Signature restaurant WILDE, The Sidecar bar, and Balfes Bar & Brasserie

We are passionate about delivering outstanding guest experiences, ensuring every stay is unforgettable. As a dedicated member of our team, you will play a key role in creating personalized experiences for our guests.

Responsibilities will include:

  • Supporting the Guest Experience Manager in ensuring seamless and memorable guest journeys
  • Addressing and resolving guest inquiries and complaints with a focus on exceeding expectations
  • Collaborating with various departments to maintain and elevate service standards
  • Monitoring guest feedback and implementing improvements to enhance overall guest satisfaction

If you are passionate about creating unforgettable experiences and thrive in a luxury environment, this could be your perfect opportunity to make a real impact.

Our dedication to excellence means that every day is an opportunity to learn and grow. We believe in empowering our staff to take ownership of their roles and develop their skills and expertise.

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