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Technical Support Specialist for Complex IT Issues

1 week ago

Dublin, Dublin City, Ireland ServiceNow Full time
Overview of the Role

We are seeking a highly skilled Technical Support Specialist to join our Customer Service and Support team. As a Staff Performance Support Consultant, you will be responsible for driving the successful closure of critical escalated technical issues for our most complex and strategically important customers.

The ideal candidate will have a strong background in technical support, software development, performance/load testing or professional services, with excellent problem-solving, leadership, time management, and critical thinking skills.