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Global Security Operations Center Specialist
2 weeks ago
At TN Ireland, we are committed to delivering exceptional risk management and crisis response solutions. As a Global Security Operations Center Specialist, you will be at the forefront of our efforts, providing critical support to clients worldwide.
The embedded GSOC (Global Security Operations Center) Analyst position is focused on 24/7 security operations and serves as the client's single point of contact. Daily responsibilities will focus on monitoring global events and reports from a variety of security systems and tools.
Main Responsibilities:
- Provide exceptional customer service via email, real-time messaging applications, and phone calls.
- Monitor and respond to a large volume of emails, messages, and posts.
- Handle a wide variety of administration duties.
- Effectively and calmly manage communications of all kinds with people experiencing distressing and potentially life-threatening emergencies.
- Write incident reports in the assigned format ensuring they are sent with correct grammar and spelling to provide situational awareness and communicate risks to the leadership.
- Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood.
- Assist in the planning and execution of risk assessment projects.
- Contribute to procedures and processes to standardize and enhance risk management.
- Work with the company's various departments to assist the Management in understanding and implementing procedures and policies.
- Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services.
- Process and maintain a wide variety of SOPs (Standard Operating Procedures), ERPs (Emergency Response Plans), documents, files, logs, reports, and forms.
- Analyze information using multiple external sources to identify and prevent potential threats or risks affecting company assets.
Requirements:
- GSOC or security operations experience: 1 year – Preferred
- PSA License Preferred
- Possess a 4-year degree in a related field or have equivalent work or military experience in security operations or in a GSOC/SOC/GOC.
