Information Technology Specialist

3 days ago


Limerick, Limerick, Ireland Ergo Full time

Ergo is seeking a seasoned IT professional to join their high-performing team in Shannon, County Clare.

In this exciting and challenging role, you will be responsible for providing top-notch helpdesk and deskside support to local users on the Microsoft 365 stack.

As an integral part of our client's team, you will have the opportunity to learn from the best engineers in Ireland and contribute to projects that drive innovation and growth.

Key Responsibilities:
  • Provide expert-level support for M365 applications, including Teams, Exchange, and OneDrive
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Implement and maintain Windows Server and Azure Cloud environments
  • Manage mobile devices and ensure seamless user experience
  • Design and implement system backups and storage solutions
  • Monitor and troubleshoot network infrastructure
  • Develop and maintain server and desktop virtualization strategies
Requirements:
  • Proven experience in managing Microsoft 365 environments
  • Expertise in multi-factor authentication and mobile device management
  • Familiarity with Active Directory, domain controllers, group policies, and DNS
  • Strong understanding of backup and restoration methods
  • Proficiency in Windows 10 configuration and management
  • Advanced knowledge of Windows Server administration and maintenance


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