
Retail Team Member
1 week ago
We are seeking highly motivated individuals to join our retail team as Sales Assistants, helping deliver exceptional shopping experiences for customers. As a valued member of the team, you will be responsible for driving sales, maintaining high visual and merchandising standards, and providing excellent customer service.
Key Responsibilities:- Greet customers warmly and provide exceptional service, ensuring they receive the best possible experience.
- Drive sales by utilizing in-store devices, offering the full product range, and maximizing add-on sales opportunities.
- Maintain high visual and merchandising standards by keeping shop floors clean, well-stocked, and organized according to brand guidelines.
- Support overall store operations by assisting in other departments, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions accurately, including cash handling and card payments.
- Upsell and cross-sell products to maximize sales opportunities.
- Maintain stock levels on shop floors and ensure shelves are well-organized and appealing.
- Address and resolve customer queries professionally.
- Contribute to achieving or exceeding the store's monthly sales target.
- Drive all additional KPIs, including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on shop floors is fully replenished.
- Demonstrate a positive attitude towards fast-paced, customer-focused retail environments.
- Show an ability to view challenges as opportunities for growth and learning new skills.
- Possess confident interpersonal and communication skills, thriving in social situations through engagement with customers.
- Be flexible to work various shifts, including weekends and holidays, based on store needs.
- Enjoy a company discount of 25% off a wide range of products in-store and online.
- Gain access to exclusive deals and discounts from retail and hospitality businesses.
- Benefit from counselling services, digital health, and well-being advice.
- Take advantage of health cash plans.
- Develop your personal and professional growth through internal development courses.
- Earn while you learn with nationally recognized qualifications through apprenticeships.
- Access discounted gym memberships.
- Join colleague networks to share experiences and support initiatives.
- Participate in volunteer opportunities and contribute to the JD Foundation.
- Engage in employer engagement forums to influence positive change.
- Receive incremental holiday allowance.
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