Central Operations Excellence Manager

6 days ago


Dublin, Dublin City, Ireland Vhi Full time

Vhi Health & Wellbeing provides a number of clinical services to its members and patients across a range of networks and settings.

To support these services, the organisation has established a team of multi-disciplinary healthcare professionals and administrative and business functions.

In order to ensure operational efficiencies and continuous performance improvement, there is a need to consolidate administrative and business functions into a central operational support unit.

This role will oversee the development and implementation of key operational processes and functions that support the delivery of the Health & Wellbeing overall business plan & services.

Responsibilities will include driving improvements in quality and performance through standardisation, cohesion, and alignment of functions and processes with supporting key performance indicators, working collaboratively with operations leads and other business functions and units to optimise the overall performance & functions of the central support unit.

The successful candidate will possess a minimum of 5 years' experience in a senior operational / general manager role in a healthcare setting, with a proven track record of leading programme & change management, significant experience of leading teams and team working in healthcare operations, and strong, demonstrable experience of working successfully with partners including clinical & operational leaders.



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