AWS Facility Support Lead

5 days ago


Dublin, Dublin City, Ireland Amazon Full time
AWS Facility Support Lead
We are seeking a highly skilled professional to join our team as an AWS Facility Support Lead. In this role, you will be responsible for leading our facility support team and ensuring the smooth operation of our data centers worldwide. Your responsibilities will include monitoring the global data center facilities infrastructure platform, serving as a point of contact for internal and external teams, and assisting with the development of communication and escalation protocols. You will also contribute to outage post-mortem analysis and ensure records are updated in a timely manner. Additionally, you will assist with coordination and communication during emergency recovery efforts and help grow the team to achieve operational excellence.

About the Team
Our team is diverse and inclusive, with a strong focus on collaboration and innovation. We value diverse experiences and encourage candidates from all backgrounds to apply. If you have a passion for delivering exceptional customer experiences and want to work in a fast-paced, dynamic environment, this may be the ideal opportunity for you.

Key Responsibilities
  • Monitor the global data center facilities infrastructure platform
  • Serve as a point of contact for internal and external teams
  • Assist with the development of communication and escalation protocols
  • Contribute to outage post-mortem analysis
  • Ensure records are updated in a timely manner
  • Assist with coordination and communication during emergency recovery efforts


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