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Lab Technician III Role: Compliant Devices
3 weeks ago
The Quality Lab Technician III is a key role in the Complaint Handling and Medical Device Regulatory reporting department. As part of this team, you will be responsible for coordinating complaint handling analysis and investigation activities, including receipt and documentation of incoming complaint devices.
Responsibilities:- Work within a team environment to build relationships across the organisation and with external suppliers and regulatory agencies
- Coordinate complaint handling analysis and investigation activities
- Perform laboratory duties related to complaint analysis and investigation
- Assist in test procedure development and non-routine analyses relating to root cause investigations
- Coordinate cross-functional activities in the investigation of customer complaints and determination of root cause
- Possess an awareness of the manufacturing process and final products, including terminology associated with product use and failure modes typically experienced by the customer
- Conduct laboratory support functions, perform and coordinate instrument maintenance, calibration, and alignment checks
- Communicate key information, including escalation of quality issues to CQXM Management and key extended post-market quality teams and functional management
- Contribute to continuous improvement activities to support the rollout of cell operating systems and principles within the CQXM department
