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Desktop Systems Administrator
3 weeks ago
Salary: This is an entry-level position with a competitive salary package.
Job Description:We are seeking a customer-focused Desktop Support Engineer to join our team. The successful candidate will be responsible for providing 1st and 2nd level laptop/desktop support, monitoring call management systems, and troubleshooting office software issues.
- Providing technical assistance to users via phone, email, or in-person
- Maintaining accurate records of support interactions
- Collaborating with the wider IT support teams to resolve complex issues
The ideal candidate will possess excellent written and verbal communication skills, be technically competent, and have experience working in a similar role.
Required Skills and Qualifications:- Hardware knowledge and experience working with Windows OS
- Ability to quickly adapt and learn new technologies
- Excellent problem-solving and analytical skills
- Strong organizational and time management skills
This is an excellent opportunity to develop your skills and expertise in desktop support engineering.
Benefits:- A comprehensive benefits package including private medical insurance and pension scheme
- Flexible working hours and opportunities for professional development
- A supportive and collaborative work environment
We offer a range of employee benefits and perks, including access to training courses and accreditations to help further your skills and development.
The successful candidate will also have access to a large library of training courses and accreditations to help further their skills and development.
