Lifecycle Management Operations Director

6 days ago


Dublin, Dublin City, Ireland Elwood Roberts Full time

We are seeking a highly experienced CRM & CLM Team Manager to lead and oversee our Customer Lifecycle Management (CLM) operations for Elwood Roberts. The ideal candidate will have strong leadership and management skills, as well as excellent communication and interpersonal skills.

Responsibilities
  • Leadership: Proven experience leading and managing CRM or CLM teams. Ability to maintain team morale and ensure smooth project execution.
  • Strategy Development: Strong understanding of customer lifecycle management and data-driven campaign execution. Ability to develop and implement strategies that drive results and ensure business continuity.
  • Cross-Functional Collaboration: Experience working with diverse teams like Marketing, Loyalty, Data, Analytics, and Tech. Ability to act as the primary point of contact, ensuring alignment across functions.


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