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Nursing Home Accounts Specialist

2 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time
Job Description

Nursing Home Accounts Specialist

The Finance Department at TN Ireland is seeking a skilled and detail-oriented individual to join their team as a Nursing Home Accounts Specialist. This role will be based in the Head Office and will play a critical part in ensuring the accuracy of resident account balances on the system.

This position involves setting up new customer accounts, updating resident funding information, and maintaining records for resident pension accounts. Additionally, you will review and check month-end invoicing data, process monthly customer invoices, and issue statements and reminder letters.

You will also be responsible for posting bank receipts and payments on the Accounting System, processing direct debit files, and dealing with HSE queries or resolving outstanding debt. Furthermore, you will maintain document records and filing for Accounts Receivable and assist the team with gathering support for audits and pulling documentation.

This role requires excellent attention to detail, organizational skills, and proficiency in Microsoft Excel and Accounting Software applications. If you are self-motivating, proactive, and able to work independently while being part of a team, we encourage you to apply for this exciting opportunity.

We offer a dynamic and supportive work environment where you can grow your career and make a meaningful contribution to our organization. Join us in providing high-quality care and services to our residents and their families.

Please find below the Key Responsibilities and Requirements for this role:
  • Key Responsibilities:
  • • Setting up new customer accounts, update the resident funding information and keep funding records up to date.
  • • Reviewing and checking month-end invoicing data to ensure accuracy and completeness.
  • • Processing and issuing monthly customer invoices.
  • • Issuing monthly customer statements, reminder letters and dealing with customer queries.
  • • Maintenance of records for resident pension accounts.
  • • Making collection calls and e-mails or arrange and attend in-person meetings as necessary directly with residents.
  • • Escalation of old balances where necessary (DON, CFO, Legal escalation).
  • • In conjunction with Nursing Home Administrators, keep on top of resident funding (Fair Deal or transitional care etc) to ensure families are aware of impending deadlines and appropriate action is taken.
  • • Posting of bank receipts and payments on the Accounting System.
  • • Processing of monthly direct debit files through the Accounting System.
  • • Dealing with the HSE to resolve billing queries or to chase outstanding debt.
  • • Maintain document records and filing for Accounts Receivable.
  • • Assist team with gathering support for all audits, including pulling documentation.
  • • Support accounts payable when required.
  • • Assist in ad hoc projects as needed.
  • Requirements:
  • • A Finance qualification is an advantage but not essential.
  • • Previous Experience of the Nursing Home sector is an advantage.
  • • Minimum 2/3 years' experience in a similar role, Accounts Receivable.
  • • Organized and efficient with excellent attention to detail.
  • • Ability to prioritize and to work to deadlines.
  • • Proficient in Microsoft Excel and in the use of Accounting Software applications.
  • • Self-motivating and able to work on own initiative.